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Author Topic: Server Error Caused Fora to Be Down  (Read 51287 times)

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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #15 on: August 16, 2009, 02:46:42 PM »
Quote from: laama on August 16, 2009, 02:41:04 PM
Friday to Sunday I logging in without problems.

It was only today we had probs, and Apache was completely kaput.  All my subdomains were also down and all I could do was post that standard HTML error page - that hopefully most people missed.
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Offline indie180

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Re: Server Error Caused Fora to Be Down
« Reply #16 on: August 16, 2009, 04:47:50 PM »
I missed it.

I usually log in when I get up, but had a late night with beer last night, plus I had to visit someone in hospital so didn't get back until everything was fixed.  ;D

poo happens smokes, not your fault.
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #17 on: August 16, 2009, 04:57:51 PM »
Quote from: indie180 on August 16, 2009, 04:47:50 PM
I missed it.

I usually log in when I get up, but had a late night with beer last night, plus I had to visit someone in hospital so didn't get back until everything was fixed.  ;D

poo happens smokes, not your fault.

It was a bad one today and the page that came up was the dreaded "SMF could not connect to the database" error.  It was domain wide and the testing site, the SMF 2 site that I have up, and even the your site were all down.  That's why I upped a custom error page to assure people that it wasn't anything to do with their personal login like what has happened to some (myself most notably) on the Demonoid forum.  I even had a message for dweez on it as there could have well been a loss of data, but I guess he was still sleeping as he pulled a late one here last night.
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Offline indie180

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Re: Server Error Caused Fora to Be Down
« Reply #18 on: August 16, 2009, 05:05:51 PM »
Quote from: smokester on August 16, 2009, 04:57:51 PM
It was a bad one today and the page that came up was the dreaded "SMF could not connect to the database" error.  It was domain wide and the testing site, the SMF 2 site that I have up, and even the your site were all down.  That's why I upped a custom error page to assure people that it wasn't anything to do with their personal login like what has happened to some (myself most notably) on the Demonoid forum.  I even had a message for dweez on it as there could have well been a loss of data, but I guess he was still sleeping as he pulled a late one here last night.

So it wasn't the down at midnight on a Friday one.  :-\

This could call for a re-think, on things (irons in fires)  :-\

If you need me, I'm here.
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #19 on: August 16, 2009, 05:15:29 PM »
It was a hardware failure apparently on the main server in Houston that happened around 11am today (GMT).  It could still handle traffic but Apache was just spitting out a 1040 error so none of this PHP stuff could be run.  I was worried that there would be some data loss but thankfully I did back us up last night so it shouldn't have been hard for the members to update the few threads and scores from overnight - although I am not sure that OC's witty remarks would have worked second time round, that's if she could even remember them?

All is well now and I am not putting this one down to our host, as I realise there was not much they could have done about it.

Saying that.. I have just tried to post this and got that damn "failed to connect" error that happens every night around this time?
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Offline indie180

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Re: Server Error Caused Fora to Be Down
« Reply #20 on: August 16, 2009, 05:25:38 PM »
I haven't had any prob so far tonight.

But like I said, if you ever need me just yell out.
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #21 on: August 16, 2009, 05:34:03 PM »
Quote from: indie180 on August 16, 2009, 05:25:38 PM
I haven't had any prob so far tonight.

But like I said, if you ever need me just yell out.

Thanks for that indie.  I am not going to stick with this host for a second tour of duty and as from February things will all change (perhaps even sooner).  That does not mean that we will be any better off as we could have problems with the new host, but at least it keeps it interesting..
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Offline laama

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Re: Server Error Caused Fora to Be Down
« Reply #22 on: August 29, 2009, 02:03:19 AM »
Is there server problem again?

I get cannot connect to server message saturday morning (GMT+2).
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Offline goldshirt*9

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Re: Server Error Caused Fora to Be Down
« Reply #23 on: August 29, 2009, 02:53:16 AM »
this happens to me sometimes early in the wee small hours
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #24 on: August 29, 2009, 04:16:18 AM »
Quote from: laama on August 29, 2009, 02:03:19 AM
Is there server problem again?

I get cannot connect to server message saturday morning (GMT+2).

We have been experiencing some sporadic and user specific problems, that we are trying to diagnose at the moment.  In fact I started a thread for that purpose but should have stickied it perhaps. Because these things don't seem to affect all members, or indeed at least 2 at the same time, it could well be that we have a problem with the site in some way as SMF can develop quirky little problems over time.  When we migrate to a new host, I may upgrade us to SMF 2 as it is quite slick in comparison.

Could any of you that have experienced these sorts of errors and more, please report them in this thread:

http://www.diasfora.co.uk/index.php?topic=2943.0

Thanks
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #25 on: October 06, 2009, 07:57:37 AM »
Sorry about the returning error we have had today.  I managed to get my host to correct the issue quicker than last time, and they are now researching the root cause and will report back.
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Offline dweez

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Re: Server Error Caused Fora to Be Down
« Reply #26 on: October 06, 2009, 08:02:01 AM »
Yeah, I'm interested to know what got fouled up.
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Offline smokester

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Re: Server Error Caused Fora to Be Down
« Reply #27 on: October 06, 2009, 08:09:10 AM »
Quote from: dweez on October 06, 2009, 08:02:01 AM
Yeah, I'm interested to know what got fouled up.

PhpMyAdmin was spitting out a 1040 error (too many connections) which patently wasn't the problem. With MySQL down Apache then couldn't parse the PHP I presume, and so we encountered that old SMF chestnut of an error page.  I then added our custom page and monitored one of the subdomains until it came back on.

I had thought that it was to do with the main servers in Houston as they generally get blamed for most things, but after sending a critical ticket to my host - only an hour later we are back running, so it may well be their configuration of our site.
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Don't put off until tomorrow, what you can put off until the day after.

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Offline hmed2390

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Re: Server Error Caused Fora to Be Down
« Reply #28 on: October 06, 2009, 08:33:35 AM »
Quote from: dweez on October 06, 2009, 08:02:01 AM
Yeah, I'm interested to know what got fouled up.

I'd hate to think it was due to the content of my posts.
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Offline ohcheap1

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Re: Server Error Caused Fora to Be Down
« Reply #29 on: October 15, 2009, 05:19:59 PM »
For the last 2-3 days I cant pan through any thread without getting cut off by my browser. The only way to get back in is to reload the homepage from my favorites. Strange?
« Last Edit: October 15, 2009, 05:43:15 PM by ohcheap1 »
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