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Author Topic: Any and all site related problems  (Read 223491 times)

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Offline dweez

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Re: Any and all site related problems
« Reply #435 on: May 31, 2013, 07:25:41 AM »
Quote from: dweez on May 30, 2013, 09:28:25 PM
Got a new error just a minute ago (11:25pm EST).  No SMF error this time.  This time it said "MySQL server has gone away".  Refresh fixed it but man, did that scare me for a hot second.

Happened again at 9:21am EST.
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Offline smokester

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Re: Any and all site related problems
« Reply #436 on: May 31, 2013, 12:34:15 PM »
It's happening all the time.  I wish they'd just reboot the mySQL and see if that helps.  It's fixed things outright in the past.
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Offline dweez

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Re: Any and all site related problems
« Reply #437 on: May 31, 2013, 09:33:43 PM »
Just got the SMF error again (11:30pm EST).  Do you want me to keep reporting or just assume it's gonna continue to happen until they get their heads out of their collective asses?

ADDED:
Got the SMF again as I tried to post this message.
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Offline smokester

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Re: Any and all site related problems
« Reply #438 on: June 01, 2013, 08:03:22 AM »
Quote from: dweez on May 31, 2013, 09:33:43 PM
Just got the SMF error again (11:30pm EST).  Do you want me to keep reporting or just assume it's gonna continue to happen until they get their heads out of their collective asses?

ADDED:
Got the SMF again as I tried to post this message.

At the moment I'm hearing nothing from them so there has been no attempt to fix it yet (you are going to continue getting the error).  I am notified every time it happens so reporting it is not that important unless you receive a new, undocumented error.

As soo as there is some progress I'll post it up here.

Sorry again everybody.
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Don't put off until tomorrow, what you can put off until the day after.

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Offline smokester

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Re: Any and all site related problems
« Reply #439 on: June 01, 2013, 08:04:10 AM »
Spoke too soon.  When trying to post the above I got this error:

"Lost connection to MySQL server during query" - so that's new.
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Don't put off until tomorrow, what you can put off until the day after.

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Offline smokester

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Re: Any and all site related problems
« Reply #440 on: June 01, 2013, 03:41:56 PM »
The host we have today, does not resemble the one I signed up to in 2009.  There has been no improvement with this issue, nor has there been any correspondence whatsoever from customer support.  So called "improvements" to their system, have resulted in quite the opposite to their service.

So I have decided to move host as soon as it is convenient for me to do so.  Our contract does not expire until October, but if I can migrate this month, I will.  Hopefully it will be straightforward but sometimes it can be a little tricky, and either way, there will be some loss of service.

I'll keep you all posted and I fear that the error won't go away any time soon.
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Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline 8ullfrog

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Re: Any and all site related problems
« Reply #441 on: June 01, 2013, 04:13:21 PM »
I saw a message that said "SMF server went away" in plaintext, I think someone is bless'ed with you.
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Offline smokester

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Re: Any and all site related problems
« Reply #442 on: June 01, 2013, 04:28:36 PM »
Quote from: 8ullfrog on June 01, 2013, 04:13:21 PM
I saw a message that said "SMF server went away" in plaintext, I think someone is bless'ed with you.

It's a simple fix but it appears that they've done away with anyone remotely techie, in tech support.

It's not just me, our host is fast becoming the scourge of reseller hosts.  There are similar reports and complaints in webhosting forums everywhere.

I've had a chat with our soon to be new host, and they seem to have their priorities exactly right.
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Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline 6pairsofshoes

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Re: Any and all site related problems
« Reply #443 on: June 01, 2013, 07:06:19 PM »
I've had similar problems.  Had to refresh three or four times before I could log in today.
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Offline ohcheap1

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Re: Any and all site related problems
« Reply #444 on: June 01, 2013, 08:11:20 PM »
multiple issues, can deal with it, but not typical. Have to refresh on ever page turn.
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Offline smokester

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Re: Any and all site related problems
« Reply #445 on: June 02, 2013, 04:54:21 AM »
In my experience, MySQL will just pack up altogether in the end and they'll have to reboot it.

3 days without any reply for emergency level tickets.  This host has now, well and truly, become completely untenable.

I'll sign up to a new host this week and claim a refund for our remaining months on the contract.  With any luck, I may receive it by Christmas 2016.
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Don't put off until tomorrow, what you can put off until the day after.

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Offline xtopave

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Re: Any and all site related problems
« Reply #446 on: June 02, 2013, 08:36:37 AM »
I've been around the site for more than 1/2 hour without any problems at all.

Again thank you, smokes, for keeping Diasfora alive!
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Offline 6pairsofshoes

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Re: Any and all site related problems
« Reply #447 on: June 02, 2013, 08:53:25 AM »
Thanks!
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Offline ohcheap1

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Re: Any and all site related problems
« Reply #448 on: June 02, 2013, 10:25:54 AM »
Upon login had to refresh twice. Ill keep updating if any other issues
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Offline smokester

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Re: Any and all site related problems
« Reply #449 on: June 02, 2013, 01:13:49 PM »
Quote from: ohcheap1 on June 02, 2013, 10:25:54 AM
Upon login had to refresh twice. Ill keep updating if any other issues

An hour after this post (whatever that is in old money) I had word that MySQL had been completely re-installed and should now be working ok.

If anyone gets the error post this post (sod the grammar wonk), please post it up so I can investigate further.
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Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.
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