Topic: Any and all site related problems

[smokester]

This was posted by the host:

Maintenance -- Network Issue

    We had a slight power disruption at our Atlanta DC today due to which some servers went down. We have managed to restart most but a few are still being worked as they went into auto FSCK (File System Check). These servers will be back online as soon as their Filesystem is brought into a consistent state.

    Additionally, few of our shared/reseller/SDX servers using InnoDB MySQL engine have MySQL service issues, we are working on them to restore the service ASAP, rest of the services are fine on these servers.

    Thanks for your patience and cooperation during this incident. We will continue to post more details in timely manner.

[goldshirt*9]

you not sure Trump's keeping his eye on you

[goldshirt*9]

I think some of my posts have gone too.

[goldshirt*9]

not available again earlier again

[smokester]

not available again earlier again

I think the server is oversold. I have seen load spikes at around 250 when the load shouldn't go above 10. I'll moan to the host again for what it's worth.

[smokester]

I just got a "server not found" error that went away after a refresh. Has anyone else seen that today?

[dweez]

I haven't but I've only hit the site twice so far today.

[goldshirt*9]

we back at last, was down all day yesterday 26/07/17, internal error or something

[smokester]

we back at last, was down all day yesterday 26/07/17, internal error or something

There were some big server changes that I forgot to relay to dweez and the wider community. There was a glitch after it was complete and I had to prod the host to rectify things.

All good now and the site should be faster and more stable.

[8ullfrog]

I have this internal vision that you are a laid back professional most of the time, but when the host naffs with the site you just pick up a golf club quietly, and go for a little chat.

I also feel like they're a crowd of 14 year olds just bless'ed everything up and thinking they're awesome.

Or Best Buy employees.

[smokester]

I have this internal vision that you are a laid back professional most of the time, but when the host naffs with the site you just pick up a golf club quietly, and go for a little chat.

I also feel like they're a crowd of 14 year olds just bless'ed everything up and thinking they're awesome.

Or Best Buy employees.

I've found with nearly all the hosts that I've used that tech support is a case of the blind leading the blind. It's only when they call in the freelancers that things get done properly.

In all honesty our host isn't terrible especially after they sold out to a bigger, shinier company, and usually the initial ticket is enough for them to address and fix the issue. In the past, I would have had to repeat myself dozens of times - usually including what I think the problem and solution might be - and 4 or 5 tech support folk later they'd end up taking my advice, claiming it was their own idea, and still not properly implementing it.

It's at these times that the mashie niblick goes back in the bag in favour of a 1 wood.

[goldshirt*9]

I have this internal vision that you are a laid back professional most of the time, but when the host naffs with the site you just pick up a golf club quietly, and go for a little chat.

[smokester]

For those that experienced the page loading time outs a short while ago, all I can say it bravo to the server upgrade..

Host duly prodded and pages loading again.

[smokester]

Many apologies for the short break in service.

The reason for our downtime is that the Nominet gods decided that they, all of a sudden, didn't like the registrant's name.

I sent them such a sarcastic email that would have even made chris T wince and, remarkably, I got an incredibly polite reply that have me precise instructions to get us back and functioning.

So. here we are.

[smokester]

I'm not sure I remember how to wince, to be honest.

I take it you haven't seen the comfy chair for some time?