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Author Topic: Any and all site related problems  (Read 224105 times)

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Offline smokester

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Re: Any and all site related problems
« Reply #555 on: October 08, 2019, 07:33:55 AM »
I've asked to migrate as I figure is couldn't get any worse, right?

No one quote me.
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Offline smokester

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Re: Any and all site related problems
« Reply #556 on: October 09, 2019, 01:15:17 AM »
Here's a couple of excerpts from the latest support ticket:

Quote
Thank you for your patience. The track record for this server has been terrible as of late, there is no denying that. After a lengthy investigation we determined a number of drives in our raid array do have errors and thus we have started the planning to replace the drives.

If you and your clients can stick it out for just a bit longer we will get this matter resolved once and for all.

Please let us know if we can be of further assistance.
Regards,

And the latest one:

Quote
At this time we have just replaced another one of the faulty drives and the raid array is now in rebuild mode. We realize this situation is not pleasant but we are making every effort to ensure that this process goes as smoothly as possible.

Please let us know if we can be of further assistance.
Regards,

I am assuming that the lengthy outage last night was to do with the rebuild.

I would be inclined to see if things improve but checking the server status just now the load is at nearly 9. Somewhere above 10 we bounce out so I think I'll still request a migration.
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Offline smokester

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Re: Any and all site related problems
« Reply #557 on: October 09, 2019, 01:31:21 AM »
Quote from: christ on October 09, 2019, 01:18:49 AM
I'm sure that it will go to 11.

It does and much higher. However, whether this site loads when at that level is hit-or-miss.

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Offline 8ullfrog

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Re: Any and all site related problems
« Reply #558 on: October 09, 2019, 01:46:17 AM »
That "regards" reminds me a lot of the robot lady who thanks you for your patience when you're on hold.
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Offline smokester

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Re: Any and all site related problems
« Reply #559 on: October 10, 2019, 06:11:33 AM »
As yesterday the server load never settled and at one point was 391.43 (of course we weren't loading at that) and the fact that it's still at 9.7 which delays post time by an irritating amount, I have decided to jump ship altogether.  I'll rebuild our site on a new host and put us into maintenance mode just before the hop, so don't be alarmed or surprised if you see this site offline.

Once you see the site out of maintenance mode, you'll know the DNS changes have fully propagated.

All this will happen sometime over the weekend.
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Offline 6pairsofshoes

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Re: Any and all site related problems
« Reply #560 on: October 10, 2019, 11:40:13 PM »
Thanks for going through the trouble to do that.
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Offline 8ullfrog

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Re: Any and all site related problems
« Reply #561 on: October 10, 2019, 11:43:50 PM »
I've not noticed any problems since, maybe they were nest kicking?
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Offline smokester

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Re: Any and all site related problems
« Reply #562 on: October 11, 2019, 02:49:58 AM »
Quote from: 8ullfrog on October 10, 2019, 11:43:50 PM
I've not noticed any problems since, maybe they were nest kicking?

Oddly, every time I log on the server is down and I have to kick them to reboot it - or terminate whatever is spiking the load.

New host has also started like an idiot so I'm wondering if it's time for us all to jump universe to a place where people are at least semi-professional. I know most of you probably already came from there, but some of us lesser mortals would like a holiday from all the incompetency around us.
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Offline smokester

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Re: Any and all site related problems
« Reply #563 on: October 13, 2019, 04:59:34 AM »
Just archiving the site for the move and I noticed there was a file in the queue that was 1.3gb. There's nothing to do with the site structure anywhere near that size so I looked further into thinking maybe we'd been hacked or something and this was deposited.

We hadn't and this was just a simple server file - any ideas what it might be?

Spoiler (hover to show)
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Offline smokester

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Re: Any and all site related problems
« Reply #564 on: October 14, 2019, 06:34:47 AM »
Sorry about your missing post, 8ully, but the site wasn't ready at that point.

It's been a nightmare to get this over to another server due to all the little alterations I've made over the years. It seemed to do something to the structure of the site whereby it couldn't be seen by the new server. I've had to update the version in a sandbox, reinstall most of the mods and then export this cleaner copy and updated DB over to this host.

So we are here now and it's way more stable than that other pile of junk. Take note though, not all the mods would install and things might be a bit out of place. I'll work on getting us back to full spec as and when I have time.
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Offline 8ullfrog

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Re: Any and all site related problems
« Reply #565 on: October 14, 2019, 07:30:27 AM »
It's cool, I got all three of the error messages again in the meantime.

I still say that error log was load bearing. :P

Also, considering I can't say it with money, thank you for keeping this place up, it's a great resource to me, even when it's just venting when dinner doesn't go well, it's still a place I can do that. And it is appreciated.
« Last Edit: October 14, 2019, 08:40:25 AM by 8ullfrog »
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Offline 6pairsofshoes

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Re: Any and all site related problems
« Reply #566 on: October 14, 2019, 09:16:33 AM »
And we're back.

Thanks, smokes!
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Offline smokester

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Re: Any and all site related problems
« Reply #567 on: October 14, 2019, 09:37:55 AM »
poo! How fast is this host!!

I only have to think it and it's posted.
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Don't put off until tomorrow, what you can put off until the day after.

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Offline smokester

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Re: Any and all site related problems
« Reply #568 on: October 29, 2019, 11:34:53 AM »
To keep you all in the loop I should explain that while this new host is very fast and has excellent hardware to support our package, it is a little expensive so I made the decision to run a VPS instead where I will host my other sites (mostly static) and bounce this site over there too.

It will mean another little disruption and short break in service, but the upside is we will be the only real functioning dynamic site on the server which will make us bulletproof and faster than you can imagine.

There will also be other goodies for you all to benefit from.
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Offline dweez

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Re: Any and all site related problems
« Reply #569 on: October 29, 2019, 11:40:55 AM »
Excellent. And thanks for having this place for all us to just sit and relax in. Let me know if you'd take some compensation to help out (and how best to get it to you).
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