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BOB SLYDELLSo what you do is you take the specifications from the customers and you bring them down to the software engineers?TOMThat, that's right.BOB PORTERWell, then I gotta ask, then why can't the customers just take the specifications directly to the software people, huh?TOMWell, uh, uh, uh, because, uh, engineers are not good at dealing with customers.BOB SLYDELLYou physically take the specs from the customer?TOMWell, no, my, my secretary does that, or, or the fax.BOB SLYDELLAh.BOB PORTERThen you must physically bring them to the software people.TOMWell...no. Yeah, I mean, sometimes.BOB SLYDELLWell, what would you say? you do here?TOMWell, look, I already told you. I deal with the goddamn customers so the engineers don't have to!! I have people skills!! I am good at dealing with people!!! Can't you understand that?!? WHAT THE HELL IS WRONG WITH YOU PEOPLE?!!!!!!!