goldie, this may be a hopelessly naive suggetion, but have you considered removing itunes and replacing it with an older version? I have an original iPad and the only way I can load things onto it is to run old itunes on an ancient MacBookPro I have. I need to use a separate computer to interface with my iPhone. Those guys in Cupertino are allergic to maintaining older hardware, which, imho, is environmentally irresponsible as well as elitist. Not everybody can buy a new tablet every 15 minutes due to budgetary constraints.