I've seen a bit of that lately, mainly fools who have somehow fallen into their telly or indoor cricket gone wrong, heheh.
The best one looks like the Star Wars Rebel Alliance symbol with the light sabre beam coming up off it.
Just got my new monitor delivered today. It's a ViewSonic VX2770Smh-LED. It's supposed to look like this.
[monitor that has not suffered transport damage]
Opened it up, connected it, turned it on, and it looks like this.
[monitor that has suffered a bad hit to the head]
And the box looks like this.
[box that has been totalled by the corner of another box]
Whoopee!!! Already got the RMA set up. And I was so excited too because it arrived a day earlier than it was supposed to. Karma's a madam.
I used to pack trucks for Toll and they had a lot of the big tech shop contracts. Some companies know how to package a vdu, most do not.
"Titanic"-esque armouring (double-boxing) tends to work okay, but if there is an employee who is not happy with his (it will be a him, trust me) job, he will unload the truck in such a way that the screen side of the box (which is always id'ed on the box) will fall onto the corner of another larger box. Not much will protect the screen if it is done right.
There is always the chance that the courier who delivered it to you did it, as for it to have happened any earlier means it would have gone through a few sets of hands in that condition, and someone would have had to have said something....