So I got a warning over on the EA forums, for spreading misinformation.
what I posted:
The forum support does not help with account issues, you have to contact live support. Expect about the same level of help as an average call center.
The reply from an EA employee:
Do not spread misinformation, username.
and then his reply to the first person:
We are unable to provide support on the forum, it is more of a users helping users environment. For additional assistance, contact live support at:
So... that happened.